There are four different types of users that can be assigned to employees in the Wishlist system depending on the amount of control a given employee should have. Those user types are:
- Program Admin
- Reward Sender
- Accountant
- Employee
Each of these users comes with different levels of access and it's important to distinguish between the four.
Employee
This is the least amount of permissions a user can have. An individual designated as an employee can:
- Receive rewards
- Access the Marketplace and redeem rewards
- View past and active orders/redeemed rewards
- View the company Newsfeed*
- Send and receive Recognitions*
- Comment on and react to recognitions*
- Approve rewards (if that employee is a designated approver for any other employees)
- Take eNPS surveys top provide company feedback
Accountant
An Accountant can perform all of the actions of an Employee and can also:
- Access and download the Accounting report and Usage Reports in the Admin tab
- View all Sent and Upcoming Rewards for the company
- Customize messaging for and delete Upcoming Rewards
- View Thank You Notes
One important distinguisher between an Accountant and a Reward Sender is that an Accountant does not have permission to send Rewards, while a Reward Sender does not have access to the Admin tab or any company reporting.
Reward Sender
A Reward Sender can perform all the actions an Employee user can, and they can:
- Send Rewards
- View their own Sent Rewards
- Customize messaging for and delete Upcoming Rewards for themself and the users they manage
- View Thank You Notes that have been sent to them directly
Program Admin
This is the highest level of user permission settings in the Wishlist Platform. A program admin can do anything within the user interface. Some specific abilities that other users cannot perform are:
- Assign and edit budgets
- Assign and edit groups and group leaders
- View company insights
- View and edit the company roster
- Edit settings for other users including permissions and email address
- Set reminders for rewards
- Edit settings for the program including associated company values, integrations, approvals, and surveys
- View eNPS results
*If your company's account includes the Recognition program