Wishlist is growing in order to be able to better support your needs! We now have three teams prepared to support your account:
Your dedicated CSM is here to help you get the most out of the Wishlist platform. Please reach out to your rep directly if:
- You want to make updates or have questions about your program
- You have questions about reporting
- You’d like to schedule a time to talk about ways to further drive engagement
Alternatively, you can email firstname.lastname@example.org.
This team is dedicated to supporting and answering all your billing-related questions and making updates to your account financials. Please reach out to this team at email@example.com if:
- You have questions about the billing process
- You have questions about a specific invoice/payment
- You need to increase your deposit threshold to ensure your account does not run out of funds
This team is primarily focused on the end-user experience and is a great resource if you’re running into issues with the platform. Please reach out to this team at firstname.lastname@example.org if:
- An employee is having problems with their reward
- You are having trouble logging in
- Something isn’t working as expected
Our team is committed to providing you with the best service possible, and we hope you’ll find these additional resources valuable in ensuring program success!