If you are having trouble with your gift card, you will want to directly reach out to the gift card brand's customer support team. The best way to do that is to find their contact information on their website by phone, email, or chat.
Here is what you will want to have ready for them when you reach out:
- Gift Card Number/Code
- Date Received
- Amount on card
- Any previous purchases you've made with the card
If all of that does not work, please fill out this form so our team can help you.